Service & Pricing FAQ

Can you give me an example of how much it costs?
1 day $5 / day
1 week pack (7 days) $25
2 week pack (14 days) $40
1 month pack $65
Every month after the first + $35 / month

For example, a 3-day rental would come to $15.
A 2-month rental would come to $100.

The amounts shown above are for payments by cash or check.
What payment methods are accepted?

You can pay by cash or personal check at our office.

Do you do home visits for installation, pickup, or technical support?

Yes. Installation and pickup each are $5 within Waikiki. The fee varies for all other locations. (For customers staying at Hilton Hawaiian Village or Waikiki Beach Marriott Resort & and Spa there is no fee)

Is there an extra fee for renting the device itself?
There is no extra fee for renting the device.
How do I return the device?
Please bring the equipment to our office, or alternatively drop it in the 24-hour box in front of the Hilton store.
Are long-term rentals possible?
Yes, for those who live in Hawaii renting for periods of at least 1 year. Please see our sister office on the 8th floor of the T-Galleria, Channel J.